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NUMERISH · CONNECTED COMMUNITY OPERATIONS

Estate · HOA · Strata · Mixed-use

Every estate.One connected operation.

Bring properties, owners, residents, levies, maintenance, security and trustee governance into one estate-aware operating model — with ERP360 approvals, audit and integration controls.

Explore complete community workflows
Multi-estate & role-scoped Approved financial handoffs Human-reviewed AI

01 / THE ENTERPRISE OPERATING MODEL

A complete community operation, not another disconnected register.

Community360 links the legal property hierarchy to the people, services, budgets and decisions that keep an estate running. Each team sees its authorized role rather than an unrestricted pool of resident information.

One estate record

Connect legal entities, portfolios, properties, owners, occupancies and verified member relationships.

Fewer manual handoffs

Bring resident issues, facilities, maintenance, utilities and service history into scoped workflows.

Financial discipline

Separate proposed levies and approvals from authoritative Accounting360 posting and bank evidence.

Accountable governance

Preserve role-aware access, meeting records, voting authority, privacy controls and review history.

Designed forHOAs & body corporatesEstate management firmsResidential & strata schemesMixed-use developmentsTrustees & resident committeesPortfolio operators

02 / DOMAIN CAPABILITIES

Purpose-built modules across the full estate lifecycle.

Dedicated workspaces follow actual estate records and permissions. Individual integration-dependent features require the relevant licensed services, configuration and approvals.

ESTATE & PORTFOLIO

Legal structures and multi-estate management

Organisation hierarchy, estate configuration, units, land parcels and portfolio visibility with tenant separation.

Explore onboarding
TITLE & MEMBERSHIP

Owners, occupancies and voting interests

Evidence-backed ownership shares, effective dates, residents, trustees, delegates and approval histories.

Explore title controls
RESIDENT EXPERIENCE

Resident services and communications

Report issues, review permitted documents, raise requests, access statements and track community notices.

Resident journeys
MAINTENANCE & VENDORS

Work orders, contractors and SLA

Assign work, manage inspections, maintenance plans, due dates, contractor evidence and escalations.

Operations journeys
FACILITIES & UTILITIES

Bookings, meters and consumption

Facility availability, booking rules, meter readings, tariff review, billing context and exception handling.

Service coordination
FINANCE

Levies, budgets and reserves

Levy preparation, maker/checker approval, reserve planning, owner statements, corrections and disputes.

Finance architecture
FINANCIAL ASSURANCE

Ledger and bank reconciliation evidence

Correlated Accounting360 intake, independently verified posted journals and original-source matching.

Posting boundaries
SECURITY OPERATIONS

Visitors, credentials and entrances

Visitor passes, role-gated physical access, authorized operator commands and device/guard observations.

Explore access security
COMMUNITY GOVERNANCE

Meetings, proxy and voting

Meeting notices, quorum evidence, vote eligibility, secret ballots, results and auditable resolutions.

Explore governance
ENTERPRISE AI

Evidence-grounded operational advice

AI-assisted triage, maintenance, portfolio and finance explanation with permitted sources and human review.

Explore AI safeguards
PRIVACY & COMPLIANCE

Retention, consent and audit trails

Role-scoped information access, evidence histories and jurisdictional compliance review workflows.

Governance boundaries
CONNECTED PLATFORM

ERP360 integrations and entitlements

Shared identity, PricingHub subscription scope, Notification360 events, documents and protected APIs.

Connected services

03 / DEDICATED END-TO-END WORKFLOWS

One connected journey.Controls at every handoff.

From onboarding and resident services to levies, security, governance and AI — follow six dedicated workflows with clear operational responsibilities and evidence checkpoints.

THE OPERATING LIFECYCLE

Five checkpoints. One connected process.

From verified records to accountable decisions
01OnboardEstate & owners
02OperateResidents & services
03ApprovePolicy & finance
04EvidenceJournal & bank
05ImproveReports & AI
EXPLORE THE WORKFLOWS

Choose an operating journey

Open a workflow to view its operational stages. Actions remain subject to the correct estate, role and approval authority.

01Estate onboarding and legal relationshipsFrom legal entity to an authorised unit owner
  1. Create the legal entity and estate or parent portfolio.
  2. Register properties and units, title references and evidence attachments.
  3. Check owner percentages across actual effective dates to prevent over-allocation.
  4. Assign residents, trustees and permissions against the correct estate.
  5. Review the applicable jurisdiction, finance unit and billing prerequisites.
02Resident requests, facilities and maintenanceRequest → assign → verify → close
  1. Register a resident issue or facility booking against the authorised property.
  2. Triage category, priority, contractor responsibility and due date.
  3. Link supporting asset, vendor, SLA and inspection evidence.
  4. Escalate overdue work and record the actual completion review.
  5. Notify permitted recipients only through independently configured templates.
03Levy assessment and accountingDraft → checker → authoritative ledger
  1. Confirm owners, unit mappings, service periods, tariffs and functional currency.
  2. Prepare levy assessments, budgets and reserve allocations.
  3. Route approval to the appropriately independent maker/checker.
  4. Hand off to the correct tenant-owned Accounting360 organisation unit.
  5. Distinguish accepted intake from genuinely posted, signed journals.
  6. Reconcile against original bank source evidence before close-out.
04Visitors, physical access and incidentsCredentials → operator action → independent evidence
  1. Verify resident/contractor authority and valid visitor access windows.
  2. Issue or revoke permitted entrance credentials using scoped roles.
  3. Commission supported device connections and safety checks separately.
  4. Reconcile guard, installer and device observations to the correct event.
  5. Investigate exceptions without assuming a cloud command proves physical passage.
05Community meetings and decisionsNotice → quorum → vote → resolution
  1. Prepare agendas and meeting notices with the correct participant scope.
  2. Freeze voter register, shares, quorum rules and proxy authority.
  3. Record unique member-bound votes; protect secret-ballot confidentiality.
  4. Tally only against frozen approved rules and retained evidence.
  5. Preserve reviewed resolutions and execution records for authorised trustees.
06AI, compliance and continuous improvementSource → advisory draft → human review
  1. Request a permitted AI task against a tenant-scoped source snapshot.
  2. Require source citations, provider execution identity and usage evidence.
  3. Review and reject unsupported findings through independent authority.
  4. Escalate privacy, legal or statutory issues to qualified reviewers.
  5. Keep penalties, write-offs, posted journals and legal actions human-governed.

Community-specific workflows? Review the right roles, integration contracts and approval controls for your operating model.

Discuss your estate requirements

04 / ESTATE FINANCE & ACCOUNTABILITY

Trust the handoff. Know what is actually posted.

Community360 manages the estate-side request, ownership basis, financial review and settlement visibility. Accounting360 remains authoritative for booked journals; bank-reconciliation evidence must come from verified source transactions.

Separation of duties

Independent levy proposal, approval and adjustment workflows.

Per-estate financial scope

Distinct tenant-owned Accounting360 organisation units and matching currencies.

Audit-ready outcomes

Signed posting, reconciliation and statement evidence are distinct from queued work.

Calculate the operational business case

05 / SECURITY & SOVEREIGN CONTROL

Physical access and sensitive records deserve more than a checkbox.

Different users need different permissions. Community360 maps access to the active estate, individual role, equipment and verified identity, with immutable actions and safeguards against unauthorized cross-tenant requests.

  • Resident, trustee, manager, contractor and guard role boundaries
  • Visitor credentials with issue, expiry, withdrawal and installer evidence
  • Controlled device commissioning; safety-first physical commands
  • Source-bound audit histories, privacy reviews and revocation rules
  • Jurisdiction-specific legal and security approvals where required
CONTROL 01Current authority

Verify the exact tenant, active membership and estate-scoped permission at execution time.

CONTROL 02Independent observation

A successful cloud response is not the same as an independently observed physical gate event.

CONTROL 03Fail-closed delivery

Source events, consent, recipients and notification templates are checked before any communication.

CONTROL 04Human governance

High-impact financial, legal, compliance and AI proposals retain their independent review requirements.

06 / RESIDENTS & GOVERNANCE

The right workspace for every community role.

Give residents, managers and trustees the actions they need, while keeping private records, financial data and approvals scoped to the correct estate.

Estate-scoped identity Role-aware workflows Auditable decisions
RESIDENT

Request. Book. Stay informed.

Open service requests, book permitted amenities and see notices or documents from your resident workspace.

RequestsBookingsNotices
ESTATE MANAGER

Plan. Assign. Verify.

Track property records, contractors, service queues and SLA-backed work orders across assigned estates.

AssignmentsSLAsClose-out
TRUSTEES & FINANCE

Review. Approve. Account.

Review meetings, budgets and levies, with verified accounting and bank evidence for each estate.

BudgetsLevy reviewEvidence

07 / ENTERPRISE AI

Useful AI advice. Human authority where it matters.

Ask estate-specific questions, review maintenance patterns, triage resident issues and explain permitted finance records with source-grounded AI drafts. Shared ERP360 execution and credit governance protect the work from unsupported autonomous action.

  • Permitted estate-scoped inputs and traceable source IDs
  • Structured findings, caveats and token-use evidence
  • Independent reviewer for sensitive advice
  • No automatic write-offs, penalties or financial postings
EVIDENCE-GROUNDED ADVISORY
01 / SOURCEAuthorized estate recordsPermissions · snapshot · citations
02 / ANALYSISERP360 AI advisory draftProvider usage · source-linked findings
03 / DECISIONQualified human reviewApprove or reject · separate execution authority

08 / ONE CONNECTED NUMERISH PLATFORM

Specialist community workflows. Shared enterprise services.

Community360 keeps its estate domain while using the right platform authorities for identity, accounting, commerce, communications, documents and APIs. Actual exchange depends on the agreed product entitlements and service commissioning.

ERP360 CoreIdentity · role scopes · audit
Accounting360Journal and reconciliation authority
FinPlan360Budget planning and approved projections
PricingHubPlans · entitlements · AI credits
Notification360Templates · consent · provider receipts
DocuSphere360Document and evidence handoffs
API360Authenticated integration contracts
Contract360 / eSignAgreements and signature handoffs
Revenue360 OptionalScoped CRM handoff with separate consent

Financial and payment workflows must use approved ERP360 financial integration contracts. Banking360 is a bank-operations product, not an estate payment gateway. External provider credentials, country-specific legal rules and independent acceptance are commissioned separately.

09 / ROI360 COMMUNITY BUSINESS CASE

Build a credible case for a more responsive estate.

Adjust your own operating volumes and savings assumptions. This model separates staff hours potentially released from direct cost avoidance. Add your approved PricingHub quotation before using the investment and ROI results.

01

Current operations

Annual baselines, not claims of actual customer results.

02

Improvement assumptions

Hypothetical outcomes; refine with a measured process study.

03

Financial realisation & investment

Conversion to cash is a separate assumption; pricing is not prefilled.

Currency is a display label only; entering ZAR or another currency does not perform FX conversion. Use consistent input values and an independently approved quote. Zero subscription cost is not a claim that Community360 is free.

10 / FAQ

Questions worth answering before you subscribe.

Community360 is modular. Your exact capabilities depend on approved entitlements, estate jurisdiction, connected providers and authorized roles.

Which organisations is Community360 built for?

HOAs, sectional-title and strata bodies, estate-management firms, residential associations, mixed-use schemes and their authorised residents, committees and financial teams.

Does Community360 replace Accounting360 or a bank?

No. Community360 coordinates estate-side financial workflows. Accounting360 remains the source of authoritative posted journals, while any bank/payment outcome requires verified source transactions and permitted payment providers.

Can an AI agent issue penalties or approve financial postings?

No. AI advice is source-bound, independently reviewed where required and cannot automatically issue penalties, legal actions, write-offs or booked journals.

Can a security-device command prove a person passed the gate?

No. Cloud/device command acknowledgements and independent physical observations are distinct evidence types. Physical safety and actual operator acceptance must be commissioned separately.

Can an estate subscribe independently?

Community360 supports standalone and connected operating modes under PricingHub entitlements. Applicable prices, modules, activation and tenancy are governed by the actual approved agreement.

Is the ROI360 estimate an actual saving?

No. It is a planning estimate using editable assumptions. Staff capacity is shown separately from direct cost avoidance, and financial ROI should use your current cost baseline and an approved subscription quote.

COMMUNITY360 ENTERPRISE AI

A more accountable estate starts with a connected operating model.

Plan the right modules, roles, commercial entitlements and integrations for your community, then progress to controlled onboarding and customer-specific commissioning.